Job Summary
The Front Office Assistant plays a critical role in facilitating patient experiences through effective scheduling, check-in and check-out procedures, as well as insurance verification, thereby contributing to the overall quality of healthcare services. This position also encompasses various administrative duties to support the efficiency of the office environment.
Responsibilities
- Manage patient appointments and schedules.
- Coordinate the check-in and check-out processes for patients.
- Verify patient insurance information to ensure proper billing.
- Perform administrative duties including answering phone calls and managing communications.
- Scan and organize medical documents for patient records.
- Oversee and manage the flow of traffic within the office.
Qualifications
- A high school diploma is mandatory for this role.
- Preference for candidates with certifications in medical secretary or office assistance.
- Previous experience in a medical office or clinical environment is advantageous.
- Familiarity with medical terminology and coding is beneficial.
Lifepoint Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
