Job description
Job Summary
The Front Office Receptionist at Shoshone Clinic serves as the first point of contact for patients and visitors, ensuring a welcoming environment and smooth operations. This role is crucial for managing front desk activities, scheduling appointments, and assisting with general administrative tasks in a healthcare setting.
Responsibilities
- Greet and check in patients as they arrive, providing assistance with forms and processes.
- Schedule and confirm appointments, effectively managing the calendar and patient flow.
- Handle phone inquiries and direct calls to appropriate personnel as necessary.
- Maintain accurate patient records and update information as needed.
- Process patient insurance information and verify eligibility.
- Assist with billing inquiries and manage payment collections.
- Support clinic staff with administrative tasks to ensure efficient operations.
Qualifications
- Previous experience in a receptionist or administrative role, preferably in a healthcare environment.
- Strong communication and interpersonal skills to effectively interact with patients and colleagues.
- Proficiency in using computer systems and office software for scheduling and record-keeping.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and a professional demeanor to maintain patient confidentiality.
Location
Shoshone Clinic, Shoshone, ID 83352
Work Arrangement
On-site
Family Health Services Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
