Panama City Beach, Florida, 32407
Job description
The technician will oversee the management of daily support requests, guaranteeing prompt resolution and escalation when required. Additionally, they will be tasked with creating documentation, knowledge base entries, and guides on best practices for the team. Applicants should possess 3-5 years of experience in IT help desk support and have expertise in Windows operating systems, networking, and troubleshooting hardware issues. A high school diploma or GED is mandatory, and an A+ certification is strongly preferred.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
