Job Summary
This role is crucial in enhancing patient flow within the healthcare setting by effectively preparing patients and examination rooms. The position involves taking vital signs, collecting visit-related information, and managing referrals, transfers, and discharges. The individual will provide support to physicians and advanced practice providers during clinical procedures, ensuring that care areas are stocked and safe, while also maintaining professional communication with patients and the healthcare team.
Responsibilities
- Prepare patients and examination rooms to facilitate effective patient flow.
- Obtain and document vital signs along with pertinent visit information.
- Coordinate patient referrals, transfers, and discharges efficiently.
- Assist physicians and advanced practice providers during clinical procedures.
- Maintain safe and adequately stocked care areas.
- Communicate professionally with patients and collaborate with the healthcare team.
Qualifications
- High school diploma or GED is necessary.
- Documented eligibility to undertake a recognized medical assistant certification exam.
- Completion of the required certification within the initial six months of employment.
- EMT certification is an acceptable alternative.
- Basic Life Support certification is mandatory.
- A pre-employment competency test must be successfully completed.
- Proficient computer skills are required.
- Experience in ambulatory care and familiarity with electronic medical records are preferred.
- A college degree or a keen interest in healthcare is advantageous.
Northwestern Memorial Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
