Job Summary
This position involves leading a diverse IT operations team that focuses on DevOps deployments, first-level support, administration of ServiceNow, and cybersecurity functions. The role emphasizes monitoring staff performance, formulating policies, and engaging with stakeholders to maintain both system reliability and security protocols.
Responsibilities
- Direct a multidisciplinary team handling critical IT functions.
- Supervise and assess team member performance.
- Develop and implement organizational policies related to IT operations.
- Collaborate with various stakeholders to ensure effective communication and operational integrity.
- Ensure the reliability and security of IT systems through effective management practices.
Qualifications
- Around 7.5 years of professional experience in IT operations or related fields.
- A minimum of 12 months project management experience, or a suitable mix of education and relevant experience.
- Ability to successfully pass a criminal background verification and a drug screening.
State of Ohio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
