Job Summary
The role involves the independent management and resolution of complicated insurance balances, denial issues, and claims processing across a range of payers. The individual will be responsible for effectively communicating the status of claims and necessary documentation requirements to healthcare providers and internal stakeholders while ensuring comprehensive record-keeping within the Electronic Health Record (EHR) system.
Responsibilities
- Resolve complex outstanding insurance balances and claims denials.
- Address claim-processing issues with various payers independently.
- Communicate with providers and internal partners regarding the status of claims.
- Document necessary information within the EHR to maintain accurate records.
Qualifications
- Minimum of two years of direct experience in medical insurance accounts receivable (A/R) follow-up and claim resolution.
- Proficiency in using Electronic Health Record (EHR) systems and payer portals.
- Strong communication skills, both verbal and written.
Mindful Support Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
