Job Summary
The Intake Specialist supports the patient onboarding and revenue cycle process by handling referrals, authorization requirements, and billing accuracy. This role helps limit claim denials and bad debt while ensuring patients understand their financial responsibilities. The specialist also keeps thorough records of account activity and communications.
Responsibilities
- Process and coordinate patient referrals.
- Manage prior authorization requirements.
- Promote accurate billing to help reduce denials and bad debt.
- Explain patients’ financial obligations and related account information.
- Maintain detailed documentation of account activity and correspondence.
Qualifications
- At least two years of experience in intake, medical billing, or collections.
- Specific experience in home infusion therapy.
- High school diploma or equivalent.
- Coding course certification is highly preferred.
Vital Care Infusion Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
