Job Summary
The IT Help Desk professional is responsible for delivering technical assistance concerning hardware, software, and network systems. This role involves managing IT assets and user accounts, ensuring that all support provided aligns with corporate IT security policies and operational standards as set by the headquarters in Korea.
Responsibilities
- Provide technical support for hardware and software issues.
- Manage user accounts and IT assets effectively.
- Coordinate with Korea-based headquarters to ensure adherence to IT policies.
- Maintain operational standards within the IT framework.
Qualifications
- Bachelor’s degree in an IT-related discipline or equivalent professional experience.
- Strong troubleshooting capabilities in enterprise-level environments.
- Bilingual proficiency in Korean and English for effective communication with global teams.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
