Irondale, Alabama, 35210
Job description
**Job Title: IT Service Desk Analyst**
The IT Service Desk Analyst is the primary point of contact for technical assistance, addressing issues related to hardware, software, and network connectivity for staff and clients. This role also involves overseeing the lifecycle of user accounts and ensuring comprehensive documentation of all issues and their solutions is maintained. Applicants should possess a high school diploma along with basic experience in computer hardware, Windows operating systems, and various business applications. Ideal candidates may have an associate degree, experience in IT support, and relevant certifications, such as CompTIA A+ or ITIL Foundation.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
