Job Summary
The Fayetteville Public Works Commission is seeking an IT Support Specialist to join their Technology Infrastructure team. This role primarily involves providing support for a variety of computer systems, software, hardware, and network concerns to ensure the smooth operation of technology within the organization.
Responsibilities
- Offer technical assistance for computer systems and software applications.
- Troubleshoot hardware issues and assist in resolving network problems.
- Manage user administration and provide directory support.
- Carry out printer installations and address related technical issues.
- Deliver exceptional customer service to internal users seeking IT support.
Qualifications
- Prior experience in IT support or a related field is preferred.
- An Associate degree in a relevant discipline is highly regarded.
- Strong knowledge of computer systems, software, and network configurations.
- Ability to manage multiple tasks and provide effective solutions.
- Excellent communication and interpersonal skills.
Fayetteville Public Works Commission provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
