Job Summary
The IT Support Specialist plays a vital role in delivering daily technical assistance to both staff and students. This role includes addressing hardware and software challenges, overseeing technology inventory, configuring devices, and facilitating audio-visual requirements for various agency functions.
Responsibilities
- Provide daily technical support to staff and students.
- Troubleshoot and resolve hardware and software issues.
- Manage and maintain technology inventory.
- Configure devices as necessary.
- Support audio-visual needs during agency events.
Qualifications
- High school diploma with progress toward an IT-related certificate.
- Familiarity and proficiency with Microsoft and Google platforms.
- Ability to pass required background checks.
- Capable of performing physical tasks, such as lifting equipment.
Holy Family Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


