The IT Technician provides 1st and 2nd tier technical support to students, faculty, and staff via phone, email, or walk-in. Responsibilities include troubleshooting hardware and software issues, managing ticketing workflows, and performing malware remediation. Candidates must possess an Associate’s degree and at least one year of relevant experience, or a Bachelor’s degree. Proficiency in Microsoft and Macintosh operating systems along with strong communication and organizational skills is required.
University of Tennessee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
