Job Summary
The role of Manager, Patient Services involves supervising daily activities within case management while serving as a key connection among clients, healthcare providers, and the organization’s leadership. This position emphasizes maintaining team productivity, overseeing projects, and ensuring that all operations align with program regulations and policies.
Responsibilities
- Oversee and manage the operational aspects of case management.
- Act as a liaison between clients, service providers, and internal management.
- Ensure team performance aligns with the company’s goals and standards.
- Manage various projects related to patient services effectively.
- Coordinate recruitment efforts for the team.
- Maintain compliance with all relevant regulations and program policies.
Qualifications
- 2-4 years of experience in pharmacy, healthcare, or insurance sectors.
- Strong customer service orientation is essential.
- Demonstrable leadership capabilities, especially in managing remote teams.
- A college degree is preferred for candidates applying for this role.
PRO-spectus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
