Bowling Green, Kentucky, 42101
Job description
Job Summary
The Medical Office Receptionist serves as the first point of contact for patients seeking assistance in a healthcare setting. This role is essential in providing exceptional customer service, managing patient inquiries, and ensuring the smooth operation of the office by supporting the healthcare team and facilitating patient interactions.
Responsibilities
- Greet patients and visitors warmly, providing a friendly and professional atmosphere.
- Answer phone calls and address inquiries, scheduling appointments as needed.
- Maintain patient records and ensure accurate data entry into the system.
- Handle administrative tasks, including filing, faxing, and managing correspondence.
- Assist with billing inquiries and insurance verification processes.
Qualifications
- High school diploma or equivalent; further education in healthcare administration is a plus.
- Previous experience in a medical office or related field is preferred.
- Strong communication and customer service skills.
- Proficiency in office software and electronic medical records (EMR) systems.
- Ability to multitask and work in a fast-paced environment.
Location
City, State Zip
Work Arrangement
On-site
Valor Healthcare, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
