Job description
**Job Title: Member Services Representative**
In this role, the Member Services Representative acts as the primary point of contact, responding to incoming calls and directing members to the relevant resources. Responsibilities include accurately recording interactions and addressing standard questions related to benefits and services. Applicants should have a High School Diploma or GED, along with a minimum of one year of experience in a customer service or call center environment. It is also essential to hold a valid driver’s license and reside in North Carolina to be eligible for this position.
TRILLIUM HEALTH RESOURCES provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
