Job Summary
The position offers essential back-office assistance focusing on reprographics, mail, and intake services, ensuring adherence to established protocols and meeting regulatory deadlines. The role is vital in maintaining operational efficiency and ensuring high-quality service delivery.
Responsibilities
- Provide daily back-office support related to reprographics, mail, and intake services.
- Follow established procedures to meet contracted deadlines effectively.
- Maintain accurate work logs and job tickets for all tasks performed.
- Prioritize tasks and perform quality checks on completed work.
- Troubleshoot basic issues with equipment as necessary.
- Communicate effectively with clients and supervisors regarding job progress and requirements.
Qualifications
- A high school diploma or equivalent is required.
- Minimum of one year of experience in office services is necessary, preferably in legal, banking, or large corporate settings.
- Strong customer service and communication skills are essential.
- Familiarity with both mail and digital reprographics equipment.
- Attention to detail and capability to manage confidential information.
- Ability to meet deadlines and function effectively in a fast-paced team environment.
RR Donnelley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
