Job Summary
The Patient Access Associate plays a critical role in a clinical environment by overseeing patient registration processes, verifying insurance information, and providing financial guidance to patients. This position is essential for ensuring a seamless administrative workflow and enhancing patient experience.
Responsibilities
- Facilitate patient registration and gather necessary information.
- Verify health insurance eligibility and benefits.
- Offer financial counseling to patients regarding their bills and available options.
- Manage scheduling appointments and maintaining accurate documentation.
- Coordinate referrals and ensure efficient administrative operations.
- Consistently uphold standards of service excellence in all interactions.
Qualifications
- A High School Diploma or GED is required.
- Preferred candidates will have at least one year of experience in customer service or a healthcare-related field.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
