Job Summary
The Patient Access Manager is tasked with supervising the financial counseling activities within the Emergency Department, focusing on optimizing reimbursement and enhancing patient service efficiency. This role involves leading and mentoring the team while spearheading projects aimed at improving processes.
Responsibilities
- Oversee and manage the financial counseling operations in the Emergency Department.
- Ensure maximum reimbursement for services rendered.
- Lead, coach, and evaluate team performance.
- Facilitate and implement process improvement initiatives.
Qualifications
- A minimum of 3 years of experience in the healthcare sector.
- At least 1 year in a supervisory or leadership position.
- High school diploma or an equivalent qualification is required.
Inova provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


