Job Summary
The Patient Access Clerk plays a crucial role in the healthcare system by verifying patient demographics and insurance details to facilitate accurate billing and coordination of care. This position also involves delivering exceptional customer service at the front desk, managing payment processes, and supporting patient admissions and room assignments.
Responsibilities
- Verify and maintain accurate patient demographic and insurance information for billing purposes.
- Provide exemplary customer service as the first point of contact for patients.
- Process payments and handle financial transactions with patients.
- Assist in patient admissions and managing their room assignments efficiently.
Qualifications
- A high school diploma or GED is preferred.
- Prior experience in a healthcare or customer service setting is desired.
- Strong computer proficiency and effective communication skills are essential.
Huntsville Hospital Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
