Job Summary
The Patient Access Representative supports patients through the intake and access process, helping ensure their information, insurance details, and treatment approvals are handled accurately. This role also serves as a communication link between patients and healthcare staff, responds to billing questions, and maintains complete medical records in both electronic and paper formats.
Responsibilities
- Collect and enter patient information during intake, ensuring records are accurate.
- Verify insurance coverage and secure pre-approvals for treatment as needed.
- Coordinate communication between patients and medical staff.
- Respond to patient questions related to billing.
- Maintain and update electronic and paper medical records.
Qualifications
- High School Diploma or GED.
- Strong computer skills, including experience with MS Office and electronic medical record (EMR) systems.
- Excellent communication skills, with the ability to interact effectively with patients and medical staff.
Legent Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
