Job Summary
The Patient Access Representative plays a crucial role in facilitating patient registrations for a variety of procedures, including emergency, inpatient, and outpatient services. This position involves validating insurance and demographic details, serving as a pivotal communication link between patients and healthcare providers, and ensuring adherence to regulatory standards in relation to patient care and collection practices.
Responsibilities
- Register patients for emergency, inpatient, and outpatient procedures.
- Verify insurance and demographic information for accuracy.
- Act as a communication liaison between patients and healthcare providers.
- Ensure compliance with regulatory policies regarding care and billing practices.
Qualifications
- A high school diploma or equivalent is required.
- Minimum of two years of experience in customer service is necessary.
- Familiarity with medical terminology and healthcare insurance processes.
- Strong computer literacy skills are essential for effective performance.
Day Kimball Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
