Job Summary
The Patient Access Specialist plays a crucial role in optimizing hospital operations by overseeing patient registration processes, verifying insurance details, and providing financial counseling for a range of services. This individual serves as a bridge between patients, healthcare providers, and insurance payers to ensure precise account resolutions and financial clearances.
Responsibilities
- Manage the patient registration process to facilitate smooth hospital operations.
- Verify insurance information to ascertain coverage and eligibility.
- Provide financial counseling to assist patients in understanding their financial obligations and options.
- Act as the intermediary among patients, providers, and payers for accurate account resolution.
- Ensure compliance with clinical and financial guidelines throughout the patient access process.
Qualifications
- A minimum of one year of experience in patient access, billing, collections, or a customer service role within a healthcare environment.
- Proficiency in medical terminology is advantageous.
- Familiarity with coding standards is preferred.
- A high school diploma or equivalent is required.
INTEGRIS Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
