Job Summary
The Patient Care Coordinator supports the smooth operation of the clinic by coordinating front office activities and helping patients navigate essential administrative steps. This role manages appointment scheduling, confirms insurance coverage, assists with intake, and processes payments while maintaining an orderly, welcoming reception area. Success in the position depends on clear communication, strong organization, and the ability to balance multiple responsibilities in a collaborative, deadline-driven environment.
Responsibilities
- Coordinate daily clinic operations and schedule patient appointments.
- Verify patients’ insurance coverage and support intake procedures.
- Collect payments and help ensure front office processes are completed efficiently.
- Keep the reception and front office organized and ready to serve patients.
- Manage competing tasks, meet deadlines, and work cooperatively with team members.
Qualifications
- High school diploma or equivalent.
- Strong communication and organizational abilities.
- Capacity to multitask, meet deadlines, and contribute effectively in a team setting.
Benchmark Physical Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
