Job Summary
The Patient Coordinator plays a crucial role in the healthcare setting by welcoming patients, ensuring insurance coverage is verified, and managing the accuracy of patient demographics through the practice management system. This position is fundamental in creating a smooth check-in experience for patients, processing co-payments, and preparing necessary medical records for physicians ahead of patient visits.
Responsibilities
- Greet patients upon arrival and guide them through the check-in process.
- Verify patient insurance coverage to ensure proper billing and service.
- Maintain and update patient demographic information accurately in the practice management system.
- Process co-payments effectively and ensure appropriate financial transactions are completed.
- Prepare and organize medical records for physician appointments in a timely manner.
- Adhere to HIPAA regulations and company policies regarding patient confidentiality and information handling.
- Oversee front-desk operations, including appointment scheduling and insurance validation.
Qualifications
- Proficiency in managing front-desk responsibilities within a clinical environment.
- Strong knowledge of insurance verification processes and patient demographic management.
- Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
- Excellent communication and interpersonal skills to effectively interact with patients and staff.
- Ability to work efficiently in a fast-paced healthcare setting.
Mount Sinai Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
