Job Summary
The Associate plays a crucial role in managing patient intake processes, ensuring they are properly registered and scheduled. This position requires verifying insurance coverage and collecting essential demographic and medical information. The Associate serves as a point of contact between patients and the healthcare facility, providing assistance with billing questions and offering financial guidance.
Responsibilities
- Register and schedule patients efficiently.
- Verify insurance coverage for all patients.
- Collect and maintain accurate demographic and medical data.
- Act as a liaison between patients and the facility.
- Assist patients with billing inquiries and provide financial counseling.
Qualifications
- High school diploma or equivalent is required.
- Preferred experience of one to two years in hospital healthcare insurance, billing, or medical records.
- Working knowledge of medical terminology.
- Strong customer service skills are mandatory.
Tenet Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
