Job Summary
The Patient Navigator plays a crucial role in enhancing access to healthcare for new patients. This position involves collecting medical information and fostering effective communication between patients, their families, and oncology clinics, ensuring a seamless experience within the healthcare system.
Responsibilities
- Coordinate patient access to care by gathering necessary medical information.
- Facilitate communication among patients, families, and oncology clinics.
- Manage and maintain accurate patient records.
- Process authorization requests for healthcare services.
- Ensure effective scheduling of appointments and healthcare services.
Qualifications
- Must possess a high school diploma or GED.
- Minimum of one year of experience working in a medical office or hospital call center.
- Ability to understand and use medical terminology.
- Familiarity with insurance authorization processes.
- Experience with relevant clinical software systems is essential.
Loma Linda provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
