Job Summary
The Patient Service Associate is responsible for a variety of administrative tasks that support patient care and operational efficiency. This role includes essential functions such as registering patients, scheduling appointments, and managing transactions, all while ensuring the confidentiality of patient information is upheld. Additionally, the associate will offer translation assistance and accurately input data into the electronic medical records system.
Responsibilities
- Conduct patient registration processes.
- Schedule and manage patient appointments.
- Perform cashiering duties effectively.
- Provide translation services as needed.
- Maintain confidentiality of patient information.
- Ensure precise data entry into electronic medical records.
Qualifications
- High school diploma is mandatory.
- A minimum of two years of pertinent experience is required.
- Strong customer service capabilities are essential.
- Proficiency with Microsoft Office applications is necessary.
- Typing speed of at least 20 words per minute is required.
- Bilingual fluency in Spanish is a must.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
