Job Summary
This role is essential for managing patient accounts and insurance details while ensuring effective scheduling of appointments. The individual will play a crucial part in addressing patient needs to enhance the efficiency of healthcare providers and the utilization of treatment rooms.
Responsibilities
- Oversee patient accounts and maintain accurate insurance information.
- Schedule appointments efficiently to maximize provider time.
- Coordinate patient needs to ensure optimal treatment room usage.
- Welcome patients, explaining their benefits and financial options.
- Address and resolve patient concerns, communicating any service-related issues to the practice.
Qualifications
- At least one year of relevant work experience in a healthcare setting.
- High school diploma or equivalent educational background.
- Comprehensive understanding of insurance, benefits, and medical terminology.
- Experience with medical billing practices.
- Strong communication and customer service skills.
- Proficient in computer skills and organizational abilities.
- Previous experience in an OB/GYN office is advantageous.
US Fertility provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
