Job Summary
The Patient Service Representative oversees the front desk functions, ensuring a welcoming environment for patients, coordinating appointment schedules, and facilitating patient registration processes. This role is essential in verifying insurance details, processing payments, and ensuring the accuracy of medical records.
Responsibilities
- Welcome and assist patients upon arrival at the facility.
- Schedule and manage patient appointments effectively.
- Facilitate patient registration and maintain all necessary documentation.
- Verify insurance information to ensure coverage and eligibility.
- Collect payments for services rendered.
- Maintain and organize accurate records of patient information.
Qualifications
- High school diploma or equivalent is required.
- 1-3 years of experience in customer service is essential.
- Preferred candidates will have experience in a medical office environment.
- Knowledge of medical coding is an advantage.
Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
