Job Summary
The Patient Service Representative plays a pivotal role in overseeing front office operations within a healthcare setting. This position focuses on essential tasks such as co-pay collection and charge entry, ensuring smooth functionality and patient satisfaction. Additionally, the representative is tasked with informing patients about office policies and guiding them through the process of enrolling in the patient portal.
Responsibilities
- Manage front office activities, ensuring efficient operations.
- Collect co-pays from patients and perform accurate charge entry.
- Educate patients regarding office policies and procedures.
- Assist patients in enrolling in the patient portal for better accessibility.
Qualifications
- High school diploma or GED required.
- A minimum of two years of experience in a medical office environment.
- Preferred certification in healthcare management or administration.
Tenet Healthcare Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
