Job Summary
The Patient Service Representative acts as the main contact for patients, responsible for handling incoming communication, coordinating appointment schedules, and accurately entering data into the Electronic Medical Records (EMR) system. This role is essential in ensuring efficient patient service and administrative support within the healthcare environment.
Responsibilities
- Serve as the primary contact for patient inquiries and support.
- Manage incoming calls and schedule appointments effectively.
- Document patient information in the EMR system with accuracy.
- Verify insurance eligibility and collect payments as needed.
- Obtain prior authorizations for medical services when required.
Qualifications
- A High School Diploma or equivalent G.E.D. is required.
- Reliable transportation for travel between office locations is necessary.
- Prior experience in a medical office setting is preferred.
- Familiarity with EMR systems, specifically Nextgen, is an advantage.
Clinical Associates, P.A. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
