Job description
Job Summary
The Patient Services Representative at NW Pulmonology – NW Campus is tasked with providing exceptional service to patients, ensuring that their experience from scheduling appointments to addressing inquiries is smooth and efficient. This role serves as a vital link between patients and the healthcare team, focusing on maintaining high levels of patient satisfaction.
Responsibilities
- Manage patient appointments and scheduling needs effectively.
- Handle patient inquiries and provide appropriate information or direct them to relevant personnel.
- Assist with patient registration processes and ensure accurate data entry.
- Support the healthcare team by performing clerical tasks as needed.
- Facilitate communication between patients and medical providers.
Qualifications
- High school diploma or equivalent; further education in healthcare preferred.
- Previous experience in a customer service or healthcare setting is advantageous.
- Strong communication skills both verbal and written.
- Ability to multitask in a fast-paced environment.
- Proficiency in using office software and scheduling systems.
Location
Northwest Campus, City, State ZIP
Work Arrangement
On-site
Community Health Systems Professional Services Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
