Job Summary
The Patient Services Specialist supports the delivery of healthcare by managing essential front-office activities, including patient registration and appointment scheduling. As an active member of the care team, this role helps patients and their families navigate services by providing compassionate assistance and dependable operational support. Success in the position calls for strong clerical skills and a commitment to patient-focused care.
Responsibilities
- Register patients and assist with the steps needed to access healthcare services.
- Schedule appointments and support the coordination of patient visits.
- Provide compassionate service and operational assistance to patients and their families.
- Contribute as an engaged member of the care team while carrying out front-office and clerical duties.
Qualifications
- At least one year of experience in a medical office or healthcare setting, or six months of experience as a Providence Associate PSS.
- Proficiency in clerical duties.
- Commitment to delivering patient-focused, compassionate service.
Providence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
