Job Summary
The Patient Support Specialist II helps maintain an efficient, welcoming front desk by coordinating patient appointments, assisting visitors, and completing administrative tasks. This role also supports phone inquiries and payment processing, contributing to a smooth patient experience.
Responsibilities
- Schedule patients and assist with appointment coordination.
- Welcome and greet patients at the front desk.
- Complete data entry and other essential administrative tasks.
- Answer incoming calls and direct or respond to inquiries.
- Process patient payments and help keep front desk operations running smoothly.
Qualifications
- High school diploma required.
- At least 3 years of medical office experience, or 2 years of experience for bilingual candidates.
- Comfortable using computers and completing data entry.
- Strong interpersonal skills and the ability to communicate effectively with patients.
JCHCC DBA Inclusivcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
