Job Summary
This position is primarily focused on executing sophisticated scheduling tasks related to intricate surgeries, imaging procedures, and other clinical activities. The role involves acting as the main liaison for patients and their families, ensuring smooth coordination of treatment appointments and managing provider referral processes. Additionally, this position provides essential administrative support to clinical personnel.
Responsibilities
- Handle complex scheduling tasks for various healthcare procedures.
- Serve as the main point of contact for patients and their families.
- Coordinate sequential appointments for treatment.
- Manage referrals from providers to ensure seamless care.
- Provide administrative assistance to the clinical team as needed.
Qualifications
- A high school diploma or GED is required.
- At least 6 months of experience in healthcare scheduling.
- Demonstrated strong problem-solving abilities.
- Excellent communication skills.
- Robust customer service skills to support patient interactions.
Emory Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
