Job Summary
The Patient Access Associate plays a crucial role in overseeing patient intake procedures, managing registrations, and verifying insurance information. This position is vital in providing administrative assistance within a surgical waiting area while also offering financial counseling and scheduling services. Ensuring adherence to healthcare regulations such as HIPAA is a key aspect of the role.
Responsibilities
- Manage patient intake and registration processes.
- Conduct insurance verifications.
- Provide administrative support in the surgical waiting area.
- Facilitate financial counseling for patients.
- Handle scheduling responsibilities.
- Ensure compliance with healthcare regulations, particularly HIPAA.
Qualifications
- A High School Diploma or GED is required.
- Preferred: At least one year of experience in customer service or within a healthcare environment.
Inova Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
