Job Summary
The Personal Lines Client Service Manager II oversees a portfolio of personal lines clients, managing complex relationships and guiding accounts through renewal. The role combines expert insurance service with a focus on operational quality and portfolio growth. The manager also contributes to a supportive, collaborative team environment.
Responsibilities
- Manage complex client relationships across an assigned portfolio.
- Lead the renewal process and provide knowledgeable guidance on coverage and insurance needs.
- Identify opportunities to grow and strengthen client accounts.
- Promote operational excellence and work collaboratively with team members.
Qualifications
- Progressive experience in insurance client service or account management.
- Active Property & Casualty (P&C) license.
- Strong understanding of insurance coverage and policy terms.
- Consultative communication skills and the ability to explain coverage clearly to clients.
Gallagher provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
