Job Summary
The role involves delivering exceptional customer service and supporting pharmacy operations by managing various tasks such as receiving prescriptions, entering data, adjudicating claims, dispensing medications, processing billing, and overseeing inventory management while ensuring a clean and safe working environment. Additionally, this position includes assisting pharmacists with allowable responsibilities, promoting health and wellness programs, and adhering to relevant regulations and company policies, including those related to HIPAA.
Responsibilities
- Provide exemplary customer service and support to pharmacy operations.
- Receive and process prescription orders and perform data entry tasks.
- Adjudicate prescriptions and oversee the dispensing of medications.
- Handle billing procedures and manage inventory ordering.
- Maintain clean and safe work areas.
- Assist pharmacists with permitted duties and contribute to health and wellness initiatives.
- Comply with applicable regulations and company policies, including HIPAA.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years old.
- Ability to manage confidential information responsibly.
- Fulfillment of minimum state requirements for pharmacy technician duties.
- Preferred experience as a pharmacy clerk or in comparable roles.
- Familiarity with Electronic Prescriptions for Medicare and Medicaid (EPRN) is advantageous.
The Kroger Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
