Job Summary
The role involves providing support to healthcare professionals and patients primarily through phone interactions. This includes addressing questions and organizing the delivery of medication refills. Additionally, the position entails managing insurance claims, addressing any rejections, and overseeing prior authorization processes while acting as the main point of contact.
Responsibilities
- Respond to inquiries from healthcare providers and patients via phone.
- Coordinate the delivery of medication refills.
- Manage insurance claims, including handling rejections and prior authorization requests.
- Serve as the primary liaison for patients and healthcare professionals.
Qualifications
- A high school diploma or an equivalent qualification is required.
- Minimum of one year of experience working as a pharmacy technician.
- Strong communication skills are essential.
- Knowledge of medical and pharmacy terminology is necessary.
Onco360 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
