Job Summary
The Front Desk Assistant plays a key role in a healthcare setting by facilitating patient check-in and check-out processes, managing appointment scheduling, and confirming insurance details. This position is essential for maintaining effective clinic operations and ensuring a positive patient experience.
Responsibilities
- Oversee the check-in and check-out procedures for patients.
- Schedule appointments and manage the clinic’s calendar.
- Verify patients’ insurance information and coverage.
- Address patient inquiries and provide necessary information.
- Maintain accurate and up-to-date patient records.
- Process payments and assist with billing inquiries.
Qualifications
- High school diploma or GED required.
- Strong communication and organizational skills essential.
- Previous experience in a dental or medical office preferred.
- Familiarity with dental software and related terminology is advantageous.
Culpeper Wellness Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
