Job Summary
The Coordinator is responsible for overseeing patient scheduling, processing insurance pre-certifications, and facilitating specialist referrals. This role serves as a crucial link among patients, healthcare providers, and insurance entities, ensuring smooth communication and operational efficiency.
Responsibilities
- Manage appointments and scheduling for patients.
- Handle pre-certification processes for insurance coverage.
- Coordinate referrals to specialists as needed.
- Act as an intermediary between patients, medical staff, and insurance companies.
- Perform general office tasks, including data entry and preparation of medical records.
- Address and resolve patient inquiries efficiently.
Qualifications
- A high school diploma or equivalent qualification.
- Prior experience in a healthcare environment is essential.
- Familiarity with healthcare insurance plans is required.
- Preferred skills include proficiency in computer applications related to medical billing and coding.
Erlanger Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
