Job Summary
The role involves delivering thorough production support for application servers, web services, and file transfer systems, guaranteeing their reliability. You will work closely with various teams to identify and resolve incidents, oversee code deployments, and institute lasting solutions for issues affecting production environments.
Responsibilities
- Provide thorough support for production systems ensuring their optimal performance.
- Collaborate with cross-functional teams to troubleshoot and resolve incidents.
- Manage and oversee code deployment processes.
- Develop and implement permanent fixes for recurring production problems.
Qualifications
- A minimum of 6-8 years of experience in production support.
- Hands-on knowledge and skills in middleware, web servers, and database management.
- A bachelor’s degree is required.
- Strong troubleshooting capabilities across both infrastructure and application levels.
EXL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
