Job Summary
This position is focused on overseeing inside sales operations, which encompasses managing incoming inquiries, assessing potential leads, and processing sales orders specifically for replacement parts. The role also emphasizes the importance of fostering customer relationships, ensuring that data is accurately maintained, and addressing any delivery-related challenges.
Responsibilities
- Manage incoming sales calls and qualify leads to identify potential customers.
- Process sales orders for replacement parts efficiently.
- Maintain and develop customer relationships to enhance satisfaction and loyalty.
- Update and manage databases to ensure accurate customer records.
- Resolve issues related to delivery to maintain service quality.
Qualifications
- High school diploma or GED is required.
- A minimum of one year of experience in customer service, sales, or warehouse operations.
- Proficiency in Microsoft Office applications.
- Strong communication skills, both verbal and written.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
