Job Summary
The PSC Registration Representative plays a crucial role in managing front office operations. This position focuses on delivering exceptional customer service, facilitating patient registration processes, and performing data entry tasks. In addition, the representative will oversee insurance billing, troubleshoot issues as they arise, and ensure adherence to HIPAA regulations.
Responsibilities
- Provide top-notch customer service to patients and visitors.
- Manage the registration of patients efficiently.
- Perform accurate data entry tasks as required.
- Handle insurance billing and address billing inquiries.
- Resolve problems related to patient registration and billing.
- Ensure all operations comply with HIPAA regulations and standards.
Qualifications
- Minimum of one year of experience in customer service.
- Proven proficiency in data entry and PC skills.
- A high school diploma or equivalent is mandatory.
- Familiarity with medical terminology is highly desirable.
Quest Diagnostics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
