Job Summary
The Receptionist/Scheduler plays a crucial role in the smooth operation of the office by serving as the first point of contact for patients. This position involves a blend of administrative tasks and direct patient interaction, ensuring that both the front desk functions and patient needs are efficiently handled.
Responsibilities
- Welcome patients and visitors to the office in a friendly and professional manner.
- Register new patients in accordance with established office protocols.
- Assist patients in completing all necessary forms and documentation required for their visit.
- Verify and update patient information to maintain accurate records.
- Answer incoming calls and manage inquiries effectively.
Qualifications
- Ability to interact positively with patients and encourage a welcoming environment.
- Strong organizational skills to manage patient records and documentation accurately.
- Excellent communication abilities to handle phone calls and in-person interactions smoothly.
- Familiarity with office procedures and experience in a similar role is desirable.
- Proficient in using standard office equipment and software.
Orthodontic Office provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
