Job Summary
The Registration/Scheduling Representative plays a crucial role in the healthcare system by conducting patient interviews to collect essential demographic and insurance details. This position involves the organization and scheduling of various tests and procedures, while also managing insurance verification and financial counseling. The representative ensures all necessary documentation is effectively processed within the electronic health record system.
Responsibilities
- Conduct interviews with patients to acquire demographic and insurance information.
- Manage scheduling of medical tests and procedures efficiently.
- Perform insurance verification and provide financial counseling to patients.
- Ensure accurate processing of all required documentation in the electronic health record.
- Cooperate with both internal and external healthcare professionals to coordinate patient care.
Qualifications
- Demonstrated expertise in customer service with exceptional interpersonal skills.
- Strong attention to detail and ability to maintain accurate records.
- Experience in managing insurance benefits within a healthcare context.
- Ability to work collaboratively with practitioners and staff.
Clarke County Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
