The Retail Lending Collector manages delinquent installment loan accounts by contacting customers to arrange payment plans and provide financial counseling. They are also responsible for assembling charge-off files and ensuring all collection activities comply with banking policies and industry standards. Candidates must have a high school diploma or equivalent and at least one year of customer service experience in a business setting. Proficiency in computer software, including Microsoft Excel, and strong communication skills are required for this role.
First Financial Bank NA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
