Job Summary
The Sales Consultant plays a crucial role in the automotive sales process by welcoming customers, discerning their vehicle preferences, and assisting them throughout the sales journey, which encompasses test drives and financing options. This position also emphasizes the importance of ensuring customer satisfaction and managing customer interactions through a CRM system, as well as engaging in efforts to develop new business by reaching out to potential clients.
Responsibilities
- Greet customers and assess their vehicle needs.
- Guide customers through the sales process, including arranging test drives and discussing financing options.
- Maintain high levels of customer satisfaction throughout their experience.
- Manage customer relationships using the CRM system effectively.
- Engage in business development activities to reach out to prospects.
Qualifications
- Previous experience in sales or customer service is preferable.
- Excellent communication skills are essential.
- A valid driver’s license is required to operate vehicles during test drives.
- Candidates must pass a background check, MVR, and drug test to ensure compliance and safety.
Cavender Auto Family provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
