Job Summary
The Sales Process Specialist plays a vital role in assisting sales teams by handling various tasks related to inquiries, generating quotes, and processing orders. This position is essential for coordinating activities before and after sales to ensure that customer needs and implementation timelines are effectively addressed.
Responsibilities
- Manage follow-ups on sales inquiries to maintain customer engagement.
- Generate accurate quotes and proposals in a timely manner.
- Process orders efficiently to meet customer expectations.
- Coordinate pre-sale efforts and facilitate post-sale activities to ensure satisfaction.
- Ensure customer requirements are understood and timelines for adoption are adhered to.
Qualifications
- High school diploma is required.
- A minimum of 2 years of experience in customer service or inside sales is essential.
- Proficient in Microsoft Office applications and experienced with CRM software.
- Strong administrative skills complemented by excellent verbal and written communication abilities.
UL Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
