Job Summary
The Scheduling Coordinator plays a vital role in overseeing patient flow, organizing appointments, and ensuring the accurate maintenance of patient records to promote the best clinical results. This position emphasizes delivering exceptional customer service, which includes welcoming patients, answering phone inquiries, and fostering professional connections with referring offices.
Responsibilities
- Manage patient flow effectively to enhance operational efficiency.
- Schedule appointments while prioritizing patient needs.
- Maintain and update patient charts to support clinical excellence.
- Provide top-tier customer service by greeting patients warmly.
- Handle incoming calls and address patient inquiries professionally.
- Build and maintain strong relationships with referring offices.
Qualifications
- A high school diploma or equivalent is necessary.
- At least one year of experience in customer service is required.
- Proficiency in dental terminology is essential.
- Strong organizational skills are crucial for managing duties efficiently.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
